Specification
Main Color:Red+Black
Main Material:Steel
Details
Product Features:
[Durable Steel Frame]24x16 inch sturdy and durable steel frame, provide safe and stable cycling experience. Ergonomically design, suitable for mens womens height 4'2"-4'9", max weight is up to 250lbs.
[21-Speed with Disc Brakes]Thumb shifter help to switch gears with smoothness. Simple operation allows for quick selection of gears for various terrains. Mechanical dual disc brake system, simple structure and convenient for maintenance.
[Front Fork Shock Absorbing Design]Feature 100mm front suspension fork. The thickened fork help resistant and absorb shocks. The parallel bars can adapt to pressure road conditions. Greatly improve the comfort during riding and allows you to enjoy riding.
[24*2.125" All-Terrain Tires]Made of high quality rubber, all-terrain tires with strong puncture ressistance soften the bumps and stick to the Dirt, Trail, Gravel, Paved Path for a smooth, stable ride: strong grip, have a super excellent anti-skid function and is not easy to slip.
[85% Pre-Assembled]The bike comes 85% pre-assembled. You need to assemble the handlebar, saddle, front wheel and pedals. After a short adjustment of the brakes and gears you can start riding immediately. Please note that if you have any questions, you could contact our customer service first.
A24301 Mountain Bike 24 Inch Wheels, 21-Speed Mens & Womens Trail Commuter
Return & refund application needs to be filed within 30 days from the delivered date.
We don’t support order cancellation before shipping.
We don’t accept non-defective remorse returns.
If the item was delivered damaged or defective, you will need to return them, and we will provide a return label.
We don't offer warranties to retailers.
Delayed in transit/No tracking info.
If there is no update of the tracking info for more than 15 business days (from the time in the logistics website tracking info), the buyer shall contact help@doba.com or contact us through Doba account with Contact Message for a solution. Note: this clause is not applicable for special time/periods such as holidays, covid-19, abnormal weather, or other abnormal situations.
Destroyed in transit
If the order is damaged in transit, i.e. tracking showing damage occurred during transit, the buyer can request refund with the screenshot of tracking as a proof. Notes: Determine the proportion of compensation according to the specific situation of the order
Returned to sender(except case: wrong shipping address left on orders)
If a customer requests a return without reason, how should Buyers proceed with the situation?
Returning a product without reason may include factors such as the customer rejects to accept the packages or the customer requests a return due to non quality problem. Returns without reason are considered a risk shall be borne by Buyer while running business. Buyers will be responsible for any losses incurred.
Delivered but not received
If the transit time exceeds the estimated delivery time by 10 days or more and the supplier fails to provide proof of delivery, the buyer shall contact help@doba.com or contact us through the Doba account with Contact Message.
The specific compensation amount will be determined based on the outcome of the claim filed by our warehouse with the logistics provider.
Damaged or Broken, Stains/Minor scratch/Poor quality, etc., Not as described (size/color/style), Wrong item received, Missing Item/accessories
Free Shipping Order Claim Period: If there are logistics issues during transportation, the buyer needs to file a claim with the market within 30 days from the date of delivery. For undelivered products, the claim period is 60 days from the date of shipment.
provide a photo of the receipt, the SKU code or Item No. on the package, and a picture of the outer packaging (to check if the outer box is damaged)
If the information provided is unclear or incomplete, the seller has the right to ask for a new submission of clear and easily verifiable pictures or videos.
Regarding after-sales service:
For product issues:
Promptly ask the customer to provide a photo of the shipping label, the SKU code or Item No. from the packaging, a photo of the outer packaging (to check for any damage to the box), photos of the product, images of the damaged/problem area, and screenshots of the communication.The Pick-Up delivery warehouse cannot support FedEx Express Overnight service !!! Additionally, we only support delivery of Fedex and UPS, please do not upload non-fedex and UPS label. PS: For LTL pick-up orders, both BOL and Packing Slip documents are required.thanks!
Packing Size:51.57 in * 8.66 in * 26.77 in
Packing Weight:43.8700 lb
Shipping From: United States
Shipping Method: Seller-selected Shipping (FedEx, UPS, USPS)
Ship-to Country/Region: United States - Lower 48 Only
Shipping Cost: Free
Estimated Delivery Time: 3-10 Days